Yes, we hear you and we are all in the same boat. PrAna is going to hold all SS20 orders for specialty dealers from 3/17 until 4/20. If you want the orders to ship just let us know and we can make this happen.
In light of the COVID-19 crisis, and the influx of requests to hold, push, and cancel orders prAna would like to be proactive and make sure they receive approval before shipping. This will hopefully reduce costs of cancelling orders already in process at the warehouse and returns and refusals. Please note these orders will not ship without approval from us or the Buyer of the specialty retail store.
This is only for specialty orders. All major dealer orders will ship as planned unless directed otherwise.
We will all get through this together. Please stay safe!
Suzi, Erin and Kate
The Curtis Group Sales